Missions
Oversee the day-to-day operations of the restaurant, ensuring seamless service standards aligned with luxury hospitality benchmarks Deliver an exceptional guest dining experience, maintaining the highest levels of service quality and guest satisfaction Manage and lead a diverse team, including recruitment, training, performance management, and motivation Maintain strict quality control of food, beverage, and service standards Collaborate with the Head Chef to ensure authentic Italian cuisine offerings and menu excellence Drive revenue growth through strategic planning, upselling, and cost control initiatives Monitor financial performance, including budgeting, P&L, and cost management Ensure full compliance with Dubai Municipality regulations, health & safety standards Handle guest feedback and complaints professionally, ensuring timely resolution Build strong relationships with guests, fostering loyalty and repeat business